Visitor Policy

Visits from family members and friends can play such an important role in the physical, psychological and emotional well-being of our patients. Our staff will work with each patient and their family members to create a visiting plan that best meets the patient’s individual health needs and promotes a true healing environment.

For the safety and comfort of our patients, we respectfully request that all visitors follow these guidelines:

• Please wash your hands before and after visiting a patient to help protect the patient’s health, as well as your own.
• Children must be supervised by a responsible adult other than the patient at all times.
• Please do not visit if you have recently been exposed to a communicable disease or if you are experiencing symptoms of an illness such as a cough or fever.
• If you wish to bring food or beverages into a patient’s room, please discuss this with their nurse first to avoid any safety issues related to the patient’s dietary restrictions.
• Please understand that there may be times when visits need to be limited in order to protect the patient’s privacy and provide them with the medical care they need.
• Balloon policy: Balloons can certainly lift a patient’s spirits. However, we ask that you give only Mylar balloons as gifts. For the safety of our patients, visitors and staff, we do not allow latex balloons in the hospital because they can present a choking hazard for small children and can cause severe allergic reactions in some people.

Visiting Guidelines

In order to protect the health and safety of our patients in the Women & Children Services and Emergency departments, please observe the following rules when visiting:

Women & Children Services

• For security reasons, visitors must present a valid photo identification card (ID) at Reception C prior to entering the unit and will be given a visitor pass.
• Only two visitors will be allowed to visit a patient at one time, not including the patient’s spouse or partner or the patient’s children, stepchildren, grandchildren or siblings.
• Visitors must be at least five years of age unless they are a child, stepchild, grandchild or sibling of the patient.
• Neonatal Intensive Care Unit (NICU): Siblings or stepsiblings visiting a patient who has been admitted to the NICU must be at least five years of age and an up-to-date immunization record must be presented for each child before they can enter the NICU. Please note that siblings are included in the limit of two visitors at a time due to space limitations in the NICU. All children must be supervised by an adult at all times.

Emergency Department

• For security reasons, visitors must present a valid photo identification card (ID) at the front desk prior to entering the unit and will be given a visitor badge.
• All visitors must remain with the patient they are visiting at all times.
• Food and beverage items are not allowed in the Emergency Department.
• Only two visitors will be allowed to visit a patient at one time, including the patient’s spouse or partner or the patient’s children, stepchildren, grandchildren or siblings.

Thank you for understanding that opportunities for visitation may vary based on each patient’s medical condition and personal needs. If you have any questions regarding our visiting policies, please ask one of our care providers to assist you. In addition to our visitor policies, our Patient & Family Guide is filled with resources and information that you may find helpful.